At ibcbet, your privacy is not a checkbox — it is a commitment. This document explains in plain, clear terms how we collect, use, safeguard and handle your personal information when you use Malaysia's trusted sports betting and live casino platform.
Six pillars that define our approach to data privacy and security across every transaction and session.
All data transmitted between your device and ibcbet's servers is protected with 256-bit SSL encryption — the same standard used by major financial institutions. Whether you're checking odds in KL or logging in from Penang, your session is always secured.
ibcbet will never sell, rent, or trade your personal information to external marketers or unrelated third parties. Your data is yours. We use it solely to provide and improve our betting and casino services for Malaysian players.
Our privacy practices are aligned with Malaysia's Personal Data Protection Act (PDPA). We uphold your rights to access, correct, and withdraw consent over your personal data at any time by contacting our support team.
Player data is stored on hardened servers with restricted access controls, regular security audits, and automated intrusion detection. Payment details are handled with PCI-DSS compliant processes for Maybank, CIMB, Touch n Go and other Malaysian payment methods.
You decide what marketing communications you receive. ibcbet provides opt-out tools for promotional emails and SMS notifications. Withdrawing consent for optional communications will not affect your core account access or services.
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Account closure requests are honoured within 30 days, subject to legal retention obligations under anti-money laundering regulations.
Table of Contents
ibcbet ("we", "our", or "the Company") operates the online sports betting and live casino platform accessible at ibcbet.lat. This Privacy Policy describes our practices regarding the collection, processing, storage, and disclosure of personal data submitted by users ("you" or "the Player") when accessing or using any part of the ibcbet platform, including its website, mobile-optimised interface, live chat support and any associated services.
This policy applies to all registered players and visitors located in Malaysia, including but not limited to those accessing ibcbet from Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Bangsar, Klang Valley and surrounding areas. By registering an account or continuing to use ibcbet's services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
If you do not agree with any part of this policy, you should discontinue use of the platform immediately and contact us to request account closure.
ibcbet collects personal data through various means in order to provide a safe, compliant, and personalised betting experience. The categories of data we collect include:
a) Registration & Registration & Account Data: When you create an ibcbet account, we collect your full name, date of birth, email address, mobile number, preferred currency (MYR), and account credentials. This information is mandatory for account verification and identity confirmation purposes.
b) Financial & Transaction Data: To facilitate deposits and withdrawals via Malaysian payment methods — including Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, and Public Bank — we collect transaction records, payment method identifiers, and deposit/withdrawal history. We do not store full card numbers or full bank account details on our servers.
c) Identity Verification Data: In compliance with anti-money laundering (AML) and Know Your Customer (KYC) requirements, we may request copies of your MyKad (National Identity Card), passport, or other government-issued identification documents, along with proof of address and proof of payment method.
d) Usage & Behavioural Data: We automatically collect data about how you interact with the ibcbet platform — including pages visited, games played (such as live baccarat, football betting, slots), betting history, session duration, device type, browser version, and IP address.
e) Communications Data: When you contact ibcbet's support team via live chat, email, or any other channel, we retain records of those communications for quality assurance, dispute resolution, and training purposes.
f) Responsible Gaming Data: If you voluntarily use ibcbet's self-exclusion, deposit limit, or cooling-off tools, we record those preferences and apply them across your account to protect your wellbeing.
ibcbet processes your personal data for the following lawful purposes:
ibcbet does not sell your personal data to third parties. We may, however, share your information in the following limited circumstances:
In all cases of third-party sharing, ibcbet requires that recipients maintain appropriate technical and organisational safeguards consistent with this Privacy Policy.
ibcbet uses cookies and similar tracking technologies (including pixel tags and local storage) to enhance your browsing experience, maintain session security, and gather analytics data. The types of cookies we use include:
You may manage cookie preferences through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of ibcbet from functioning correctly. For more information on how to control cookies, refer to your browser's official documentation.
ibcbet implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. In the unlikely event of a data breach that poses a significant risk to your rights, ibcbet will notify affected users in accordance with applicable legal requirements.
As a player on ibcbet, you have the following rights with respect to your personal data:
To exercise any of these rights, please contact our support team via live chat or by emailing . We will respond to all verified requests within 30 calendar days.
ibcbet retains your personal data for as long as your account remains active or as needed to provide our services. Upon account closure, we will retain certain data for a minimum period as required by law — typically up to seven (7) years — to comply with AML regulations, tax obligations, and any ongoing legal proceedings or disputes.
Data collected solely for marketing purposes will be deleted or anonymised within 12 months of your last active consent or your opt-out, whichever comes first. Analytics and behavioural data used for platform improvement is anonymised on an ongoing basis and does not identify you personally after anonymisation.
ibcbet's services are strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. During registration, all players are required to confirm they meet the minimum age requirement, and identity verification checks are performed to enforce this restriction.
If we become aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at .
ibcbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least 14 days before the changes take effect.
Your continued use of ibcbet following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to the ibcbet privacy and support team:
We are committed to resolving all privacy-related queries promptly and transparently. Your trust is the foundation of everything we do at ibcbet.
Quick answers to the most common questions about ibcbet's privacy practices.
Your privacy is fully protected from the moment you sign up. Join thousands of Malaysian players enjoying live baccarat, football betting, and premium slots — all in MYR, all secured by ibcbet.